We Build the Software. We Connect Your Systems.

It depends on your systems and how your team works today, so we do not promise a figure. The aim is less re-entry, fewer errors and reports that come from one place. We agree on a few measures with you at the start, such as hours spent on re-entry or how long a monthly report takes, and review them with you after launch. Where a project would not help, we tell you.

It depends on the scope, how many systems are involved and how much data has to move, so we do not quote a standard timeline. Before work starts, we agree the scope and a schedule with you, and you sign off at each stage as the work moves from idea to a tested, deployed product. We plan the work around your calendar, such as clinic hours, grant deadlines and campaign dates, so your team keeps working while it happens.

Yes. TVG Tech designs, builds, integrates and supports the software and the connections itself, with a structured, in-house way of taking a requirement from idea to a tested, deployed product, with your sign-off at each stage and support after launch. Where a platform or vendor is involved, such as a hosting or integration vendor, we compare the options on scope, cost and contract terms and recommend the one that fits. You get a clear recommendation and a clear price before work starts. When you buy a vendor's product or service through us, that supplier pays TVG Tech, and we say so openly. Our focus is delivering results that earn a long-term relationship, not maximizing what we are paid. If something you already own can do the job, we say so.

Often, yes, though it depends on what each system allows. We map which systems need to share data, such as the electronic health record, billing, scheduling, donor and case-management systems, accounting, email and phone systems. Existing platforms, including a CRM, can be part of the project. We then design and build the connections ourselves, including API and application integration, and you sign off after testing. Where a vendor's own connector is the better route, we say so and compare it with a custom build.

We support what we build after launch. Our team handles fixes and changes, checks in with your team regularly to confirm the systems still work for them, and tracks renewal and support dates on any vendor or hosting contracts involved. We also help arrange training for new staff and plan changes as your organization grows.

Patient health information needs extra care. Before we design anything, we raise the privacy and security questions, such as how data is stored, who can see it and whether a business associate agreement is needed, and we bring in your compliance lead. Where a hosting or integration vendor is involved, we put the same questions to each one and you compare their answers side by side. Your compliance lead can review the work at each stage.