Introduction
Last Updated 2.26.25
Welcome to The VOIP Guru Inc., doing business as TVG Tech (“TVG Tech,” “we,” “our,” or “us”). At TVG Tech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Place an order for our products or services
- Subscribe to our newsletter
- Request customer support
- Participate in surveys or promotions
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing information
- Company information
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Time and date of your visit
- Time spent on pages
- Referring website addresses
- Other statistics related to your interaction with our website
We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see the “Cookies and Similar Technologies” section below.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Comply with legal obligations
- Provide, maintain, and improve our website and services
- Process transactions and send related information, including confirmations and invoices
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and administrative messages
- Communicate with you about products, services, offers, promotions, and events
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of TVG Tech and others
SMS Terms & Conditions
By subscribing to The VOIP Guru, Inc SMS services, you agree to receive text messages from us. The VOIP Guru, Inc will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (646) 517-1438. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By providing your mobile phone number, you consent to receive SMS/MMS communications from Business Name . You may opt-out of receiving these messages at any time by replying with “STOP. To opt-out of receiving SMS/MMS messages, simply reply “STOP” to any text message you receive from us.
Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: If TVG Tech is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect the rights, property, or safety of TVG Tech, our customers, or others.
- Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Right to access the personal information we have about you
- Right to request correction of inaccurate information
- Right to request deletion of your information
- Right to restrict or object to processing of your information
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytical/Performance Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Allow the website to remember choices you make
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed
Your Cookie Choices
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Third-Party Links
Our website may contain links to third-party websites and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to read the privacy policy of every website you visit.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- The VOIP Guru Inc. (TVG Tech)
- 224 W 35th St, Ste. 500 #1073
- New York, NY 10001
- [email protected]
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of New York State, United States without giving effect to any principles of conflicts of law.
By using our website and services, you consent to the terms of this Privacy Policy.
